1 Common

1.1. The Autopinnoite.fi online store is in charge of Rigit Tmi (hereinafter referred to as the "Service Provider"). When registering for the autopinnoite.fi online store or buying products from the online store, users of the Online Store (hereinafter "User") undertake to conduct business in the online store in accordance with the law and these terms of use. It is forbidden for under 18s to pay for an order with a credit card.

1.2. All rights to the content of the service belong to the service provider.

2. Changes

2.1. The service provider has the right to make changes to the Service at any time.

2.2. The Service Provider has the right to unilaterally change the terms of this User Agreement by notifying the User by e-mail, in writing or through the Service. The user accepts the changes when using the service.

3. Registration

3.1. The user creates domain names by filling out the contact form and choosing a user name and password. This is how the user registers as a user of the autopinnoite.fi online store.

3.2. Business customers can register.

3.3. Registration is free of charge.

3.4. The service provider can refuse registration if they wish.

4. Personal data and their use

4.1. The personal information provided by the user is collected and stored in the Service provider's customer register. Mandatory information is first name, last name, street address, zip code, post office, username and password. Business customers are also required to provide the social security number and the name and information of the responsible person.

4.2. The service provider does not disclose information to outsiders.

4.3. The service provider reserves the right to release information about the User to the authorities if the User has acted in violation of the law and good practice.

4.4. The service provider has the right to refuse the order if necessary.

4.5. Information from the customer register can only be used in electronic direct marketing if the User has given his consent.

5. Responsibilities and obligations of the user

5.1. The user is responsible for all use of his username and password, and that the use complies with the terms of this agreement. The user is responsible for keeping the password confidential.

5.2. The user undertakes to use the Service only for purposes in accordance with the law and good practice. The user undertakes not to send or transmit material in the Service that is against the law and good manners, incites such activity or promotes it.

6. Resolution of disputes

Disputes concerning this agreement will be resolved in the district court of Satakunta according to Finnish legislation.

7. Ordering

There is no minimum order limit for our orders. All prices shown in the online store include VAT. The delivery cost is indicated on the shopping cart page. Orders are delivered by Matkahuolto. Delivery costs 6.90 regardless of the weight of the order and orders over 100 euros are delivered without delivery costs. The amount to be paid for the order is determined by the prices at the time of the order. The online store reserves the right to price changes. The online store does not guarantee that the products displayed on the pages are available. If the product runs out before the customer has paid for the order, the product is removed from the customer's shopping cart. Buying does not require registration. Possible advantage codes can only be used once per order. Different benefits cannot be combined. A successful order is concluded by an order confirmation, which is automatically sent to the e-mail address provided by the subscriber. You should keep the order confirmation. You can later check the order details from the order confirmation. Once the order has been paid, it will be processed and the order can no longer be changed. The online store has the right not to accept the order without giving a reason. The online store reserves the right to cancel the order also in the case of clear price errors. A clear price error refers to a possible pricing error of the product in the online store in such a way that the price of the product deviates so significantly from the correct price of the product that the customer is considered to understand the error. By purchasing from the online store, the customer agrees that the online store will send the customer letter, e-mail or text messages in matters related to the order and delivery.

7.1. Order processing

Orders are processed and shipped within 1-3 business days of ordering. The delivery time from the moment of the order to the arrival of the package takes approx. 1 week.

7.2. Payment

Payment service provider

Paying with Klarna is easy and safe

Klarna always offers you the most suitable payment method for your life situation. Pay by online bank payment or card immediately. Make payments later either with a 30-day free payment period or by splitting larger payments into installments. Shopping as it should be. Smooth and safe.

Split payments

Sometimes, when making larger purchases, it is good to be able to spread the expenses over months. With Klarna, you can place an order now and split the payments. In the Klarna application, you manage your payments and due dates.

Pay immediately

With Klarna, you can pay for your purchases immediately either by online banking or card payment. Safe, smooth and easy.

Pay later.

Receive order before payment. This means that you get the products you ordered to your home first and only then decide whether you want to keep them or not. You only pay for the products you decide to keep. Klarna offers a 10-day free payment period with the 'pay later' payment method. If something is wrong, Klarna's buyer protection guarantees that you will get your money back.

How to shop with Klarna

Add the product to the shopping cart and proceed to checkout.

Choose Klarna at checkout so you can pay for your purchase the way you want.

Manage your orders and payments in the Klarna app.

The best way to shop.

Stay up to date with all your purchases, manage payments and much more in the Klarna app. You can also log in to your Klarna account at https://app.klarna.com/login. If you have questions or need help, Klarna Customer Service is easily accessible, either online or 24/7 via the Klarna app.

Safe and secure

Klarna uses the latest security measures to protect your data and prevent unauthorized purchases.

About Klarna.

Klarna was founded in Stockholm in 2005 with the aim of ending unsafe shopping online. Today, Klarna is one of Europe's largest banks, known for safe and smooth payment services.

Klarna operates internationally in 17 countries, and behind its success are more than 3,500 employees. Klarna offers solutions for the needs of more than 90 million consumers and 250,000 merchants. The company offers direct payment services and enables the payment of products after delivery. Klarna gives customers the opportunity to pay for their purchases when and how they want.


Right of return

According to the Consumer Protection Act, products ordered from the online store have a 14-day right of return starting from the order date. The product to be returned must be unopened, in its original packaging and the packaging must be in good condition for sale. The customer is responsible for the return postage.

Before returning, contact us via email at info@autopinnoite.fi

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